Reservations

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Cancellation policy

  • Reservations can be canceled by calling the reservation center or online at oregonstateparks.reserveamerica.com.
  • Reservation and transaction fees are non-refundable. No exceptions.
  • Refund amounts vary based on how long you’ve held the reservation and how close it is to your arrival date when you cancel. For refund calculations, "4 months" is defined as 120 days.

Graphic titled "Percent of use fee to be refunded." Transaction fees are non-refundable and include a 10-dollar reservation fee and 8-dollar change fee. A table shows the percentage of the use fee refunded based on two factors: when the reservation was made and how many days before the arrival date the cancellation occurs. Column headers are reservations made over four months ago and four months ago or less. Row categories for cancellation timing include 31 or more days before arrival (or 46 or more days for group sites) receives 75 percent refund for reservations made over four months ago and 100% refund for reservations made 4 months ago or less. Cancellations made 7 to 30 days before arrival (or 30 to 45 days for group sites) receives 50 percent refund for reservations made over four months ago and 100 percent refund for reservations made four months ago or less. Cancellations made 1 to 6 days before arrival (or 1 to 29 days for group sites) receives 25 percent refund for reservations made over four months ago and 50 percent refund for reservations made four months ago or less.

  • There are no refunds for cancellations on or after 12:00 a.m. on the day of arrival.
  • If you do not call or show up for your reservation by 1 p.m. on the day following your arrival date, your reservation will be canceled and you will not receive a refund.
  • We will contact reservation customers by phone and/or email when park reservable facilities and campgrounds are closed due to fire danger or other hazards. Your reservations will be canceled and all fees will be refunded. For all other cancellations, the usual cancellation policies apply. To request a refund beyond what policy allows, please email park.info@oprd.oregon.gov.
  • If you paid by Visa, MasterCard or American Express, your card will be credited. If you paid by check or money order (not available for advance reservations), we will send you a check from the state of Oregon. If you paid by gift certificate, we will send you a new gift certificate for the refund amount. Please be aware that only the person whose name is on the reservation may change or cancel the reservation.